Privacy Policy

Privacy Policy

Effective Date: July 1, 2017

ACES Academy (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our website visitors, enrolled families, and community members. This Privacy Policy describes how we collect, use, store, and protect your information, and the rights and choices you have regarding that data.

1. Information We Collect

We may collect the following categories of personal information:

  • Personal Identifiers: Full name, mailing address, email address, phone number, student name, date of birth, and other voluntary information.

  • Billing Information: Payment data and transaction history (processed securely through third-party services).

  • Device & Usage Data: IP address, browser type, pages visited, and device identifiers using cookies and analytics tools.

  • Educational Information: Student interests, academic needs, or learning preferences submitted by a parent or guardian.

2. How We Use Your Information

We may use your information to:

  • Provide educational programs, services, and customer support.

  • Manage enrollment, registrations, and billing.

  • Send newsletters, promotions, or program updates (only with your consent).

  • Improve the website experience through analytics.

  • Fulfill any legal or regulatory obligations.

We will not use your information for any other purpose without your prior consent. Mobile opt-in data will not be shared with third parties.

3. Email Communications and Opt-Out Rights

You may opt in to receive our emails and SMS messaging by subscribing through our website or during program registration. These may include updates about classes, events, and other ACES Academy services.

You may opt out at any time by:

  • Clicking “Unsubscribe” at the bottom of any email or text message.

  • Contacting us at info@togetherwelearnbetter.com with the subject “Unsubscribe” for assistance.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. We only share data with trusted third parties who support our operations, such as:

  • Email platforms (e.g., Mailchimp)

  • Website hosting services

  • Payment processors

These partners are contractually required to safeguard your information and may not use it for any other purpose.

We may also disclose information if required to comply with applicable law, protect rights or property, or enforce policies.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic

  • Remember your preferences

  • Provide a personalized user experience

You can disable cookies in your browser settings, but doing so may affect site functionality.

Advertising Partners Privacy Policies

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on ACES Academy, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that ACES Academy has no access to or control over these cookies that are used by third-party advertisers.

6. Children’s Privacy

We only collect student information from parents or legal guardians for educational purposes. We do not knowingly collect personal information directly from children under 13. If we become aware that child data has been submitted without parental consent, we will delete it immediately.

7. Your Privacy Rights

For Illinois Residents

ACES Academy complies with Illinois privacy laws, including the Biometric Information Privacy Act (BIPA). While we do not collect biometric data, we support Illinois residents’ rights to:

  • Know what personal data is collected and how it’s used

  • Access and correct their personal information

  • Request deletion of their information

For California Residents – CCPA Notice

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

  • Request disclosure of what personal information we collect, use, and share

  • Request deletion of their personal information (subject to some exceptions)

  • Opt out of the sale of personal information (ACES Academy does not sell personal data)

  • Not be discriminated against for exercising CCPA rights

To make a request, email us at info@togetherwelearnbetter.com. We will verify your identity before processing any request.

For EEA Residents – GDPR Rights

Under the General Data Protection Regulation (GDPR), individuals located in the European Economic Area have the right to:

  • Access their personal data

  • Request correction or deletion of their data

  • Withdraw consent at any time

  • Object to or restrict certain processing

  • File a complaint with a data protection authority

We only collect and process data from EEA users with lawful grounds (e.g., consent, contract, legal obligation).

To exercise your GDPR rights, contact us at info@togetherwelearnbetter.com

8. Security of Your Information

We implement industry-standard safeguards to protect your personal data, including:

  • SSL encryption for data transmission

  • Restricted internal access

  • Use of reputable third-party services for storage and payment

No system is 100% secure, so please use discretion when submitting personal information online.

9. Retention of Data

We retain personal data only as long as necessary for the purposes outlined above or as required by law. You may request deletion of your information at any time, subject to retention obligations.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. All updates will be posted on this page with a revised effective date. Continued use of our website after changes means you accept the updated policy.

11. Contact Us

If you have questions or would like to exercise any of your rights under this policy, please contact:

ACES Academy
🌐 Website: www.togetherwelearnbetter.com
📧 Email: info@togetherwelearnbetter.com
📞 Phone: 630-604-1200

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in ACES Academy. This policy is not applicable to any information collected offline or via channels other than this website.

By using our website, you hereby consent to our Privacy Policy and agree to its terms.