FAQ

How do I register for programs?

New ACES Academy families, please click here for the enrollment process and how to get started. Current families will use the Brightwheel app for all program registrations. Contact us with any questions at registration@togetherwelearnbetter.com


What is your cancellation/refund policy?

CANCELLATION and REFUND POLICY

In order to protect the viability and integrity of our programs, as well as to ensure the retention of our skilled teaching team, ACES adheres to a strict NO REFUND POLICY for all of our classes. All tuition and fees are non-refundable unless a program is cancelled by ACES. Upon Academy registration, families are committing to pay the full year’s tuition. If an individual class session is cancelled due to weather, programming will be held online via Google Meet.

LATE PICK-UP POLICY

There is a charge of $40/hour for any part or whole of each hour until pick-up.  True emergencies will be the ONLY exception to this fee.  More than two “true emergencies” will jeopardize student enrollment in the program.

What is your allergy policy?

Children with life threatening allergies, such as allergies to bee stings, peanut products, dairy, etc., may be at risk of a serious allergic reaction while participating in an ACES Academy program due to contact with, or ingestion of the allergen. ACES Academy cannot guarantee an allergen free environment, but with your cooperation we can create a safer environment and be better prepared to handle emergencies. ACES Academy will make reasonable, feasible, and practical accommodations to allow children with life-threatening allergies to participate in our programs. We require that the parent or guardian download the Allergy Packet and return it to ACES Academy before their child enrolls in a program.

ACES Academy is a peanut free program in order to support persons with severe allergies. Please do not send in any foods containing peanuts with your child.


What do families say about the program?

You will find family testimonials throughout our website, registration portal, and social media–and while we are so grateful for the families who love what ACES is all about–we know that each family is unique and their reason for homeschooling is just as unique! We have created a high quality, carefully designed program led by experienced, innovative educators that continues to meet the needs of many families–BUT we aren’t the right fit for everyone. (And that’s okay, too, The local homeschool community is chock full of excellent programs–you can learn more about them at our Annual Homeschool Expo!) We highly recommend connecting with us in the “Let’s Get Started!” form to see if ACES may be the right fit for your family…and follow us on Facebook/ Instagram and become an email subscriber so you of the wide variety of special events offered throughout the year to learn more about who we are and what we do!

What does a typical day look like?

Daily schedules vary depending on the age level of the group.  Here’s the typical CORE day routine. Here’s  the typical FUNdamentals day routine. Don’t hold us to it exactly though–we reserve the right to bring in amazing guest speakers, host spontaneous seasonal events, and provide impromptu learning experiences when teachable moments arise!

How much work is required outside of class?

That really depends on you as the primary teacher of your child.   Book selections, presentations and available field trips.  Students are expected to read the book selection, as assigned and prepare for presentations for each 6 week period of learning in order to be prepared to fully participate in the discussions.  Some presentations or projects will require preparation at home prior to class.  The bulk of the CORE presentations work will take place at home.  Some families use our programs to supplement their existing curriculum, while other choose to use them as the framework for their yearly studies for the year.  We offer 1 hour and 3 hour consultation sessions for families to help them develop a plan for best utilizing our programs to meet their unique needs. Complete the “Let’s Get Started” form and let us know you’d like to purchase one of our consultation options.

How do you build community at ACES?

We’re so glad you asked! This is one of the hallmarks of our program. With an intentional focus on creating a space where families, who choose a non-traditional educational program, can connect with one another, we created a 501c3 non-profit organization that offers parent coffees, retreats, park meet-ups, parent education, and more to support you on your educational adventure! You can also follow the ACES Education Family Foundation non-profit on social media!

How much will it cost? 

Please visit the Pricing, Academics and Learning Models page for more information on pricing. We offer a wide range of programs with various pricing (even some FREE ones–make sure to sign up for our email newsletter so you don’t miss anything!) If you want to enroll, and are worried about cost, reach out to us and let’s talk! Contact registration@togetherwelearnbetter.com with any questions about registration and billing.

Where can I find out about upcoming events?

All public events will be posted on our Facebook page.  Registered families will  receive information through the Brightwheel app on members only events. And, don’t forget to sign up for our monthly email newsletter for all the latest information!

Have a question we didn’t answer?

Contact us if you have additional questions. We’re happy to help!