FAQ -

How do I register for programs?

New ACES Academy families, please click here for the enrollment process and how to get started. Current ACES Academy families can head on over to the Parent Portal by clicking the red button on the top right of the website. Create an account and follow the directions there–Feel free to contact us with any questions at [email protected]

What is your cancellation/refund policy?

CANCELLATION and REFUND POLICY

PreK-8 Academy Programs:

Academy programs canceled more than 30 days prior to the start of the school year, a 100% refund will be issued (not including the per student non-refundable registration fee). At any point thereafter, 50% of the prorated remainder of the school year will be due in full at the time of cancellation. If the program was paid in full prior to cancellation, 50% of the prorated remainder of the school year will be refunded. This policy is in place to protect teachers, programs and the integrity of ACES Education as a whole. If a class is canceled due to weather, programming will be held online via Google Meet.

Enrichment Programs:

Enrichment programs canceled more than 30 days prior to its start, a 100% refund (not including the non-refundable deposit) will be issued. At any point thereafter, 50% of the program fee plus a $25 processing fee will be due in full at the time of cancellation. If payments received for the program total more than 50% of the program fee plus a $25 processing fee, a refund of the difference will be issued. This policy is in place to protect teachers, programs and the integrity of ACES Education as a whole. If a class is canceled due to weather, programming will be held online via Google Meet.

Weather Cancellations:

Cancellations due to inclement weather will be announced via the parent communication app (Klassly), via email and posted on social media by 7am. Classes will be held remotely using Google Meet. Weather cancellations will not be rescheduled and no refunds are given.

LATE PICK-UP POLICY

There is a charge of $40/hour for any part or whole of each hour until pick-up. True emergencies will be the ONLY exception to this fee. More than two “true emergencies” will jeopardize student enrollment in the program.

What is your allergy policy?

Children with life threatening allergies, such as allergies to bee stings, peanut products, dairy, etc., may be at risk of a serious allergic reaction while participating in an ACES Education program due to contact with, or ingestion of the allergen. ACES Education cannot guarantee an allergen free environment, but with your cooperation we can create a safer environment and be better prepared to handle emergencies. ACES Education will make reasonable, feasible, and practical accommodations to allow children with life-threatening allergies to participate in our programs. We recommend that the parent or guardian download the Allergy Packet and return it to ACES Education before registering their child for a program.

ACES Education is a peanut free program in order to support students with severe allergies. Please do not send in any foods containing peanuts with your child.

What do families say about the program?

You will find family testimonials throughout our website, registration portal, and social media–and while we are so grateful for the families who love what ACES is all about–we know that each family is unique and their reason for homeschooling is just as unique! We have created a high quality, carefully designed program led by experienced, innovative educators that continues to meet the needs of many families–BUT we aren’t the right fit for everyone. (And that’s okay, too, The local homeschool community is chock full of excellent programs–you can learn more about them at our annual homeschool fair!) We highly recommend scheduling a FREE consultation to see if ACES may be the right fit for your family…and take advantage of the wide variety of special events offered throughout the year to learn more about who we are and what we do!

What does a typical day look like?

Daily schedules vary depending on the age level of the group. You can click here to see a typical routine for the PreK-8 Academy classes. Don’t hold us to it exactly though–we reserve the right to bring in amazing guest speakers, host spontaneous seasonal events, and provide impromptu learning experiences when teachable moments arise!

How much work is required outside of class?

That really depends on you as the primary teacher of your child. Book selections, presentations (for the older students) and available field trips. Students are expected to read the book selection and prepare for presentations for each 6 week period of learning in order to be prepared to fully participate in the discussions. Some presentations or projects will require preparation at home prior to class. The bulk of the presentation work will take place at home. Some families use our programs to supplement their existing curriculum, while other choose to use them as the framework for their yearly studies for the year. We offer 1 hour and 3 hour consultation sessions for families to help them develop a plan for best utilizing our programs to meet their unique needs.

How do you build community at ACES?

We’re so glad you asked! This is one of the hallmarks of our program. With an intentional focus on creating a space where families, who choose a non-traditional educational program, can connect with one another, we offer two programs (Uplift and Uplift Kids) to support them on their educational adventure!

How much will it cost?

Please visit our pricing page for more information on pricing. We offer a wide range of programs with various pricing (even some FREE ones–make sure to sign up for our email newsletter so you don’t miss anything!) If you want to enroll, and are worried about cost, reach out to us and let’s talk! Contact [email protected] with any questions about pricing.

Where can I find out about upcoming events?

All public events will be posted on our main Facebook page. Registered families will receive information on members only events. And, don’t forget to sign up for our monthly email newsletter for all the latest information!